Psychologists are trained to use clinical interviewing and testing to gather information about you, make diagnoses, and carry out evidence-based treatment. 
By listening, understanding and providing guidance, a psychologist supports you to identify and challenge unhelpful patterns in thinking and behaviour and create positive changes by finding practical solutions to your problems where new acquired new skills and behaviours empower you to tackle life stressors in healthier ways.

Understanding your childhood is helpful in highlighting patterns of behaviour and thoughts that may be influencing your current mental health struggles. By understanding the life experiences and resources you have had available to you during childhood, the psychologist can gain insights into how those experiences have shaped you and how they might be impacting you currently. Furthermore, the psychologist can gain insight into your coping strategies, problem-solving techniques, values, and expectations. These insights can be incredibly helpful in developing an effective treatment plan. The more the psychologist knows about you, the more informed their care can be.

People seek therapy for different reasons, and at different stages in their lives. Sometimes individuals present to therapy in crisis, when they have experienced a life transition, change, or loss, others present for support around ongoing mental health issues, or as part of their ongoing personal development to enhance their overall wellbeing and respond more effectively to unpredictable life stressors. There is never a bad time to seek help. A psychologist can support you to work through any issue you may be facing, both big and small, with a plan tailored to your individual needs. Seeking help is a sign of strength, not weakness, and reflects an individual's commitment to taking care of their mental health and well-being. Everyone has the right to seek psychological support and it should not be viewed as a last resort.

After your initial session, I will book you in for regular appointments to ensure you have a regular spot. Therapy frequency will differ depending on the individual and the complexity of the issues they come with. We can decide this together based on your needs and goals. I am experienced in providing both long- and medium-term treatment based on your needs.

Some signs that suggest you have made progress include:

• Progress on the goals we have set.

• You feel more confident and empowered to handle difficult situations compared to when you first started therapy.

• You feel more deeply connected to yourself, others, and the world around you.


Typically sessions run for 50 minutes. Please arrive on time to get the most out of your session.

Psychologists do not prescribe medication, but can make referrals for you to seek further support at your discretion.

Think Good Psychology operates within a strict framework of professional ethical practice in providing counselling services. I am committed to providing a safe and supportive environment and take confidentiality seriously. At Think Good Psychology, we abide by the Australian Psychological Society’s code of professional conduct in providing our services.

There are however some circumstances in which psychologists disclose confidential information in the course of their provision of psychological services. Such circumstances include:

• With the consent of the client.

• Where there is a legal obligation to do so.

• If there is an immediate and specified risk of harm to the client or someone else, that can be averted only by disclosing information.

Life happens and there are valid reasons for cancelling appointments. When possible, I ask that you cancel or reschedule your appointment with more than 24 hours notice to avoid fees, and so that I can offer the appointment to others on a waitlist. For a Monday appointment, notice must be given on Friday. If you are running late, please call or text to let me know. I understand that talking about fees and paying for therapy can be difficult in this current climate, so I am willing to work with you to make the experience less stressful.

Yes, you are eligible for the same Medicare rebate as face-to-face consults.

Currently, Biljana is accepting new referrals for 2026, both face to face and via Telehealth. Please enquire via the contact us page.